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Heather Hanssen

Travel Expert

I have designed over 1,800 custom Europe trips and have traveled extensively throughout 20 European countries. I love them all for different reasons, but Italy has been my passion for 30 years.

On each trip I’ve had wonderful opportunities to travel and learn about the great countries that make up this continent.

Whether you are traveling to 1 country or 5, I can help you plan the trip of a lifetime.

✉hhanssen@ciazumano.com
✆ 503-525-8141

Chef Bob Neroni - Italy Traveler Travel Agent - Heather Hanssen
10.09.2026

Good afternoon Heather. As we are almost finished packing, we wanted to both pause for the moment and thank you again for all you do...

Good afternoon Heather.

As we are almost finished packing, we wanted to both pause for the moment and thank you again for all you do and have done for us, not just on this tour, but for all the previous tours.

You have made traveling fun by taking the anxiety away. We appreciate you and look forward to more tours in the future.

Have a great October and we look forward to sharing great stories when we return.

Ciao, ciao e Grazie!
Chef Bob Neroni

Emily, Barb & Dan - Italy Travelers Travel Agent - Heather Hanssen
10.08.2026

Thank you so much for everything you did to help make our Italy trip so special! We had the absolute best time and already miss...

Thank you so much for everything you did to help make our Italy trip so special! We had the absolute best time and already miss it so much.
We truly appreciate all the time and care you put into planning everything for us, and especially how helpful you were when we hit a few bumps along the way. It was so reassuring knowing we could reach out to you and that you always had our backs. Personally, I’m still dreaming of the pool at the Grand Hotel Capodimonte in Sorrento, and enjoying a spritz cocktail, sitting on the Grand Canal in Venice!
It was such an unforgettable trip and we’re so grateful you helped make it happen. Thank you again for everything! 🇮🇹❤️

Best,
Emily, Barb & Dan

Lindsey and Matt - UK & Ireland Travelers Travel Agent - Heather Hanssen
09.04.2026

Hi Heather, We had the most AMAZING time! Thank you so much for the help coordinating. All the hotels were amazing and our transfers were...

Hi Heather,

We had the most AMAZING time! Thank you so much for the help coordinating. All the hotels were amazing and our transfers were perfect for the entire group.

It is hard getting back to the real world but we so appreciate your help making such a wonderful memory for our entire family.

We will absolutely reach out for our next adventure when the time comes!

Thanks,

Lindsey and Matt

Craig - UK & Ireland Traveler Travel Agent - Heather Hanssen
09.04.2026

Heather, I also want to thank you for arranging that wonderful trip. I can’t tell you how much we appreciate the beautiful hotels and the...

Heather,

I also want to thank you for arranging that wonderful trip. I can’t tell you how much we appreciate the beautiful hotels and the seamless transfers that we had. You put together a fabulous vacation for us. Have a great rest of the week and we will definitely be reaching out for our next adventure.

Craig

Jack & Ali - Italy Travelers Travel Agent - Heather Hanssen
09.03.2026

Hello Heather, The family is home from Italy and we had a wonderful trip! Thank you for all your efforts and suggestions. The hotel in...

Hello Heather,

The family is home from Italy and we had a wonderful trip! Thank you for all your efforts and suggestions. The hotel in Rapallo was fabulous and having that car waiting at the airport when we arrived really got us off on the right track. Chianni was also delightful and not so touristy, which was great!

We successfully made all our reservations, trains rental car and all our tours! Driving was quite the challenge but we successfully managed that as well.

Thanks,
Jack & Ali

Carmen - Portugal Traveler Travel Agent - Heather Hanssen
06.25.2026

It was fabulous! Portugal is now one of our favorite places. The people there are so nice and pleasant. Everything you booked for us was...

It was fabulous! Portugal is now one of our favorite places. The people there are so nice and pleasant. Everything you booked for us was fantastic. We especially loved the Reid Palace Hotel in Madeira. We’ve never had such incredible service and luxury at a hotel before. The accommodations exceeded 5 stars. We will definitely have to return to Portugal and visit other areas.
Thank you so much for everything. We will be in touch again soon.