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Heather Hanssen

Travel Expert

I have designed over 1,800 custom Europe trips and have traveled extensively throughout 20 European countries. I love them all for different reasons, but Italy has been my passion for 30 years.

On each trip I’ve had wonderful opportunities to travel and learn about the great countries that make up this continent.

Whether you are traveling to 1 country or 5, I can help you plan the trip of a lifetime.

hhanssen@ciazumano.com
✆ 503-525-8141

Lindsey and Matt - UK & Ireland Travelers Travel Agent - Heather Hanssen
09.04.2026

Hi Heather, We had the most AMAZING time! Thank you so much for the help coordinating. All the hotels were amazing and our transfers were...

Hi Heather,

We had the most AMAZING time! Thank you so much for the help coordinating. All the hotels were amazing and our transfers were perfect for the entire group.

It is hard getting back to the real world but we so appreciate your help making such a wonderful memory for our entire family.

We will absolutely reach out for our next adventure when the time comes!

Thanks,

Lindsey and Matt

Craig - UK & Ireland Traveler Travel Agent - Heather Hanssen
09.04.2026

Heather, I also want to thank you for arranging that wonderful trip. I can’t tell you how much we appreciate the beautiful hotels and the...

Heather,

I also want to thank you for arranging that wonderful trip. I can’t tell you how much we appreciate the beautiful hotels and the seamless transfers that we had. You put together a fabulous vacation for us. Have a great rest of the week and we will definitely be reaching out for our next adventure.

Craig

Jack & Ali - Italy Travelers Travel Agent - Heather Hanssen
09.03.2026

Hello Heather, The family is home from Italy and we had a wonderful trip! Thank you for all your efforts and suggestions. The hotel in...

Hello Heather,

The family is home from Italy and we had a wonderful trip! Thank you for all your efforts and suggestions. The hotel in Rapallo was fabulous and having that car waiting at the airport when we arrived really got us off on the right track. Chianni was also delightful and not so touristy, which was great!

We successfully made all our reservations, trains rental car and all our tours! Driving was quite the challenge but we successfully managed that as well.

Thanks,
Jack & Ali

Carmen - Portugal Traveler Travel Agent - Heather Hanssen
06.25.2026

It was fabulous! Portugal is now one of our favorite places. The people there are so nice and pleasant. Everything you booked for us was...

It was fabulous! Portugal is now one of our favorite places. The people there are so nice and pleasant. Everything you booked for us was fantastic. We especially loved the Reid Palace Hotel in Madeira. We’ve never had such incredible service and luxury at a hotel before. The accommodations exceeded 5 stars. We will definitely have to return to Portugal and visit other areas.
Thank you so much for everything. We will be in touch again soon.

Finn - Traveler Travel Agent - Heather Hanssen
11.07.2025

We had an amazing trip!! We are definitely missing it. We were surprised by how much we liked Rapallo, we had a lot of plans...

We had an amazing trip!! We are definitely missing it.

We were surprised by how much we liked Rapallo, we had a lot of plans for Florence but basically came \”unprepared\” for Rapallo and just took it day by day. We did hiking along the coast, swam in the cold Mediterranean (I bought a wetsuit in town), sat by the pool, and took lots of leisurely walks through the town looking at local shops and eateries.

We had perfect weather for the trip – sunny every single day except the last. The last day it rained, so we went to the Aquarium in Genoa.

Our favorite outing while in the Florence area was probably the wine tasting day trip – the lunch we had overlooking the hills was truly amazing, as was the wine. We brought back a bottle of wine and some aged balsamic. Seeing Tuscany was a big highlight, again unexpected because we didn\’t know how cool it would just to drive through the rolling hills and see olive trees and small medieval towns.

I really enjoyed climbing the Duomo in Florence, for Charlie it was a bit scary with the tight tunnels and the height!

I also really enjoyed shopping in Florence, I picked up a nice cashmere zip sweater similar to what I saw a lot of Italians wearing. We made sure to bring back lots of goodies for our daughter and family/friends.

We hope to go again when our daughter is older and to bring her next time, there are so many places we can imagine enjoying there. Thank you so much for your help putting this trip together! We will look back fondly on these memories for a lifetime!

 

Jay - Traveler Travel Agent - Heather Hanssen
11.06.2025

We are having a fantastic time on the Amalfi Coast and EVERYTHING has been perfect! I wanted to thank you for all your time..... Love...

We are having a fantastic time on the Amalfi Coast and EVERYTHING has been perfect!
I wanted to thank you for all your time…..
Love from ITALY 🇮🇹